Thornton's Real Estate Academy
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Knowledge Central
Overview
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Recent
Announcements
(1)
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How to use help?
Licensing Information-Background Checks
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License Requirements- Recognition/Rec...
(4)
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Broker License vs Sales Associate
Requirements Kentucky Real Estate License
"Reciprocal" agreements with states?
FBI Background Check
(13)
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How do I check on the status of my background check?
What is an "AOC" Fastcheck?
Where can I print out background check instructions?
Accredidation & Approvals
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Are your classes approved for credit by the KREC?
What is the "No Pass No Pay" guarantee?
Who regulates your courses?
About Us
(3)
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Why are we different?
Do you offer appraisal, mortgage broker, or home inspection classes?
Quotes from Former Students
Registration- Computer Requirements
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Account Registration
(3)
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Where do I register for classes?
AOL Email Account?
I didn't get a confirmation email. What should I do?
Computer Requirements
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Can I use an iPad or iPhone to take your courses?
Do I need a webcam?
What programs must be installed on my computer?
How can I pay for classes?
(5)
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Do you accept MYCAA?
How much do courses cost?
Do you offer a payment plan?
Payment Issues
(3)
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Why is my credit card declined?
Why is my debit card declined?
How can someone else pay for my course?
Our Online Courses
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96 Hour Prelicense Course
(6)
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7 Day Free Preview
Brief Introduction to a Career in Real Estate
Is this the only class I need to get licensed?
Broker Courses
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How many hours do I need for a "broker" license?
Which broker courses do you offer online?
How much is the broker course?
Cram Course/Study Guide
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What cram courses do you offer?
How long can I access my cram course?
How do I access cram course?
Continuing Education (CE) Courses
(4)
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KREC website doesn't show credit?
What CE courses do you offer?
Do I have to take an entire CE course at one time?
Online vs Classroom
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Is attending online for everyone?
How do online students score on exams?
How do I ask a question in an online class?
Exams/Testing
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PSI License Exam
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What's on the PSI license recognition exam?
Should I pay for/take the practice exam from PSI?
PSI FAQ
Proctored Exams
(12)
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What if I don't pass the proctored exam?
What is the proctored exam?
Why do I need to take two exams?
Technical Support
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User Account Help
(2)
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Can I get a receipt?
How do I update my account/email address/profile?
Keycodes and Passwords
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How do I retrieve my forgotten password?
Where do I find the course password/keycode?
Why is my computer acting this way?
(3)
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Why aren't the videos playing?
What is causing my computer to "freeze?"
Cookies are not enabled error?
Navigation
(5)
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How do I remove/hide the video player when watching videos?
How do I review a quiz?
How do I get back to where I left off?
Internet Explorer/Firefox/Safari/Chrome
(5)
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How do I allow pop ups/change pop up settings in my browser?
Internet Explorer Login Issue
Which browser should I use?
Grades/Scoring
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What if I don't see a score for a video I've watched?
What if I don't see a check mark?
What is my overall grade for the course?
Audio
(1)
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Why can't I hear anything?
Time in Course
(1)
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How do I check my time/hours in a course?
Flash Player
(1)
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Adding Adobe Flash Player Plugin
